The Vision Camera app is free to download, so you should not have to pay to do so. If you are unable to download the app because you are told there is a payment method needed, it could be because you have not downloaded an app with your Apple ID (for iOS devices) or Google account (for Android devices) previously.

iOS devices require a payment method be associated with your Apple ID, so if you are on an iPhone or iPad, you will need to add one. Here is a guide from Apple on how to do that.

Android devices should have the option to "Skip" adding a payment method when downloading the Vision Camera app.

If there is any cost shown for downloading the Vision Camera app, please contact Truepic Support before going through with this, as it could be a sign your device is compromised.

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